EASY LEARNING is a brand of ARCAD S.A.
ARCAD S.A. is a Luxembourg company managing a professional continuous training organisation, registered under number 00138825/3.
If you have any questions, please contact us via the following e-mail address: constance@easylearning.eu or by phone at +352/26.30.89.36

 

Registration procedures

When registering, please provide the full name and e-mail address of all participants as well as the requested start date.

This information is only used to send access to the different participants.

Other communications (invoice...) will be sent to the e-mail address given when the order was placed.

For practical reasons, when you place an order containing more than 3 accesses, please provide us with the full names and e-mail addresses of the participants in an Excel file at the following e-mail address: constance@easylearning.eu

Training certificate

When the training is completed, the certificate is immediately available in PDF format.

The participant is invited to download it.

The certificate mentions the following information:

  • Full name of the learner;
  • Title of the course;
  • Summary of the training content;
  • Estimated time;
  • Issuance date (corresponding to the date on which the participant completed the training);
  • The contact details of ARCAD S.A. to verify the authenticity of the certificate. ARCAD S.A. is a Luxembourg company managing a continuing professional education organisation, registered under number 00138825/3. Easy Learning is a trademark of ARCAD S.A.

Validity of access

Access to E-Learning courses is valid for two months.

Access to the training courses is sent to each participant by e-mail via the following address: noreply@easylearning.training.

Please note that it is possible that this e-mail has been directly classified as spam.
 

Cancellation policy

Any request for the cancellation of a participant or of the entire order must be notified in writing.

Conditions for extension

We allow an extension of access for 30 calendar days. Any extension request will be made after the end of the session and will be charged per learner at the following rates:

  •  1st extension - 50% of initial price
  •  2nd extension - 75% of initial price
  •  3rd extension - 100% of initial price

Terms of payment

Payment details :

IBAN : LU09 0023 1877 4639 6700

CODE BIC/SWIFT : BILLLULL 

Unless otherwise agreed in writing between the Client and the Company (ARCAD S.A.), all invoices are payable within thirty (30) days from the date of invoice, in the currency of the invoice, by bank transfer to the number detailed above or by any other method agreed in advance. All prices include VAT, payable by the Customer at the applicable rate.

Minimum configuration

For a complete experience, we recommend that you use Mozilla Firefox or Google Chrome browser.
 

The learner must have a computer connected to the Internet to be able to access the content provided. The computer used to connect to the training platform must be configured to correctly display a web page with graphic elements using a current browser.

Copyright

The e-learning modules are the property of ARCAD S.A. and may not be sold, copied or disclosed in any way.

Data privacy

The personal information that ARCAD collects is used only for the purpose of processing registrations for our courses. This personal information may include, but is not limited to: name, address, company and e-mail address. We do not ask for any other information at the outset, other than that which is necessary for the purpose of identifying the client.